Question 1

Does PallyCon provide a free trial?

Accepted Answer

PallyCon provides an attractive suite of services with a free trial, which allows you to experience the power of multi-DRM and forensic watermarking services in real time. A free trial of the multi-DRM service is valid for 30 days and supports content protection for up to a maximum of 1,000 monthly active licenses and 50 monthly active users. Opting for a free trial of the forensic watermarking service allows you to experience the best of both worlds: multi-DRM and forensic watermarking services. This is provided through software as a service (SaaS) packaging solution, along with the capability of watermark detection, which ensures a comprehensive premium content protection. Forensic Watermarking trial has the below limitations: Number of SaaS packaging jobs: two jobs. Source video file size: max 500 MB. Source video resolution: up to 1080p. Watermark detection request: up to two requests

Question 2

What are my payment options?

Accepted Answer

Credit cards are the easiest way to make payments for PallyCon services. We accept major international credit cards as well as accept direct bank transfers and offer payment links. Since PallyCon’s multi-DRM SaaS comes pre-integrated with AWS, you can use the one-stop-billing solution from AWS as well, which allows the use of credit cards, debit cards, electronic fund transfers, etc.

Question 3

How often will I be charged for using PallyCon services?

Accepted Answer

PallyCon bills you once a month and within seven days of the next month.

Question 4

What is the difference between Standard Plan and Standard Plus Plan?

Accepted Answer

The difference lies in the DRM integration for your mobile and OTT application. If you choose the Standard plan, you need to implement the DRM license integration on your own, using native APIs of iOS and/or Android platforms. If you choose the Standard Plus, you can use our mobile/OTT client SDK for easier and faster integration. Also, our proprietary NCG DRM is not available in the Standard plan.

Question 5

What are the benefits of the client SDK in Standard Plus?

Accepted Answer

It takes plenty of resources and time to implement the DRM integration in your mobile application using the API. You can enable the DRM capability in your mobile app faster with less efforts using the SDK because of its built-in features, such as DRM license management and download/offline support.

Question 6

What is the definition of ‘monthly active user’?

Accepted Answer

Monthly active user (MAU) means the end user of your content service who played DRM – protected content at least once within the month. We count the number of MAUs to calculate the monthly fee.

Question 7

How do you count the number of active users?

Accepted Answer

When a user plays DRM content, the player needs to acquire a DRM license by sending a request to our DRM server. You need to set a unique ID of the user as part of the DRM license request parameter. If your service does not manage the ID of each user, you can set one of the alternative values, such as device ID, session ID, etc.

Question 8

How do you calculate my monthly fee for a certain number of MAUs?

Accepted Answer

If the number of MAUs is less than 1,000, you will be charged the minimum monthly fee of your plan. If your MAUs exceed the number included with the minimum fee, there will be an additional per-user fee, which is calculated as per the above-mentioned pricing table. (e.g.)  MAU: 20,000 MAUs with Standard plan Price: $299 for the first 1,000 users + $540 ($0.06/user for the next 9,000 users) + $400 ($0.04/user for the next 10,000 users) Total = $299 + $540 + $400 = $1,239 for 20,000 MAUs

Question 9

Which DRMs are included in the Standard Plan?

Accepted Answer

We offer Widevine, PlayReady, and FairPlay DRM in the Standard plan. NCG (our proprietary DRM) is added in the Standard Plus plan. All DRMs are covered within the same cost without any price complications.

Question 10

What are the benefits of NCG DRM over other multi-DRM?

Accepted Answer

Platform-level multi-DRMs such as Widevine and FairPlay are applicable only to video and audio content. NCG DRM can be applied to all types of multimedia contents such as video, audio, image, and document (PDF, ePub). You can also use NCG DRM to protect content on non-Google-certified Android devices that do not have Widevine built-in. However, the use of client SDK is mandatory for NCG DRM. And in some cases, NCG DRM porting may be required for player/reader applications.

Question 11

What is the 'watermark pre-processing'?

Accepted Answer

This is an essential process for the A/B type forensic watermarking solution. While pre-processing, invisible information (0/1) is inserted into one original video to generate two versions of A/B watermarking. Then the A/B versions of the source video are packaged in a DASH/HLS stream each, and combined with the CDN edge in real time at the time of playback to apply unique watermark information.

Question 12

What is the 'watermark embedding' and what CDN solution can it work with?

Accepted Answer

When the end user starts playback of DASH/HLS stream, the A/B versions of the stream are combined in real time through integration with the CDN edge. So each stream playback will have a unique watermark for the session. Currently Akamai CDN and Amazon CloudFront CDN are supported.

Question 13

What is the 'session' and how is it billed?

Accepted Answer

The session means the playback of watermarked stream content by end user. Unique watermark information (user ID, IP address, timestamp, etc.) can be entered as session data for each playback session. PallyCon cloud stores the session data transmitted through the session manager API, and embeds the ID of the data into the stream as unique watermark information. The monthly usage fee for the forensic watermarking plan is calculated based on the number of times the session manager API is called. And an additional fee for the pre-processing/packaging process is charged for each plan type.

Question 14

What is the 'SaaS Packaging service' and how is it billed?

Accepted Answer

It is a watermarking pre-processing and DRM packaging integrated service provided in the form of cloud-based software as a service (SaaS). Without the need to build a separate server system for pre-processing, watermarking can be easily applied to the original video stored in your cloud storage through a web console or API. The service is charged according to the length (input time) of the original video packaged in addition to the monthly basic charge.

Question 15

How can I use the watermark detection and monitoring service?

Accepted Answer

If the suspected illegal content is found directly by the customer, the video file can be delivered to the PallyCon team to request watermark detection. The base fee includes detection services for two titles per month, and an additional fee will be charged for requests exceeded. Please contact us if you want a monitoring service for content leakage.

Question 16

Can I use multi-DRM and forensic watermarking services together as a package?

Accepted Answer

Yes. PallyCon multi-DRM and forensic watermarking service can be used together as an integrated package, or each service can be used independently. Please contact us for pricing when using the integrated package.

Monthly Active Users	Per user/month
1,001 ~ 10,000	0.0600 USD
10,001 ~ 100,000	0.0400 USD
100,001 ~ 1,000,000	0.0250 USD
1,000,001 ~ 3,000,000	0.0050 USD
3,000,001 and above	0.0015 USD

Monthly Active License	Per license/month
20,001 ~ 100,000	0.005 USD
100,001 ~ 500,000	0.0035 USD
500,001 ~ 1,000,000	0.003 USD
1,000,001 ~ 3,000,000	0.002 USD
3,000,001 and above	0.001 USD

Monthly Active Users	Per user/month
1,001 ~ 10,000	0.0900 USD
10,001 ~ 100,000	0.0600 USD
100,001 ~ 1,000,000	0.0375 USD
1,000,001 ~ 3,000,000	0.0075 USD
3,000,001 and above	0.0023 USD

Monthly Active License	Per license/month
20,001 ~ 100,000	0.0075 USD
100,001 ~ 500,000	0.0053 USD
500,001 ~ 1,000,000	0.0045 USD
1,000,001 ~ 3,000,000	0.003 USD
3,000,001 and above	0.0015 USD

Watermark Preprocessing Options
SaaS Packaging Service	Cloud-based watermark preprocessing and DRM packaging No need to prepare your own system	Calculate Now
Self Packaging Solutions	Pre-processing library for 3rd party encoder or packager integration	Contact us for the pricing

PallyCon Pricing Plans

( Usage Based Pricing Plan )

Standard Plan

Standard Plus Plan

Enterprise Plan

Startup Plan

Professional Plan

Enterprise Plan

Startup Plan