License Error Code
This document provides a list of error code about DRM license integration.
Error Code List
Error Code |
Error Message |
|---|---|
| 1002 | Trial plan’s license limit or user limit exceeded. |
| 1003 | Cannot find the Site ID. |
| 1004 | The Site ID’s service is stopped. |
| 1005 | Trial plan period ended. |
| 1006 | Failed to decrypt SITE KEY. |
| 1007 | This site cannot use client SDK. |
| 2001 | DB connection failed. |
| 2701 | Failed to write license issuance record on DB. |
| 2702 | Failed to write unsuccessful license record on DB. |
| 7001 | Cannot find package info. |
| 7002 | Failed to create data for Content Usage Info URL. |
| 7006 | Failed to decrypt KEY on license request. |
| 7007 | Failed to parse pallycon-customdata. |
| 7008 | Failed to decrypt pallycon-customdata. |
| 7009 | Failed to parse token. |
| 7010 | Cannot find token data. |
| 7011 | Token is expired. |
| 7012 | Does not match with token’s CID. |
| 7013 | Invalid JSON data in token. |
| 7016 | Invalid token. |
| 7017 | Failed to save token use history. |
| 7018 | Invalid DRM type in token. |
| 7019 | The hash values do not match. |
| 7021 | The value of Drm type of not NCG. |
| 7101 | Failed to create Widevine license request data. |
| 7102 | Failed to create Widevine license. |
| 7103 | Failed to communicate with Widevine license server. |
| 7104 | This Site ID does not have Widevine service. |
| 7105 | Cannot find Widevine Device ID. |
| 7106 | Failed to get Widevine service cert. |
| 7107 | Invalid Widevine license challenge data. |
| 7110 | The license issuance was rejected because Widevine authentication for the device was revoked. (internal_status : 127) For Android devices, if you want to continue supporting these devices for user convenience, you can issue a license by setting override_device_revocation in the Widevine security policy to true. (default: true) |
| 7111 | Widevine proxy response parsing fail |
| 7112 | Widevine proxy response : invalid widevine pssh data (internal_status : 152) |
| 7113 | Failed to get Widevine server certificate file. |
| 7114 | An invalid Widevine certificate was used. |
| 7115 | This device has been revoked permanently. (internal_status 175) |
| 7116 | License issuance was rejected for the old version of Chrome Widevine CDM that was tampered by hacking. This error code occurs only when override_device_revocation setting of DRM license policy is true. (default: true) |
| 7201 | Failed to create PlayReady license. |
| 7202 | Failed to communicate with PlayReady license server. |
| 7203 | Failed to create request data for PlayReady license. |
| 7204 | Failed to read request data for PlayReady license. |
| 7205 | Failed to parse PlayReady request data. |
| 7206 | No PlayReady Customdata in request. |
| 7207 | Received PlayReady license request from Chrome browser. Please check your DRM license integration. |
| 7208 | Received PlayReady license request from Chromium Edge. But the PlayReady license request has invalid data. |
| 7209 | Received PlayReady license request from Widevine client. Please check your DRM license integration. |
| 7300 | Failed to decrypt FairPlay Streaming service cert. |
| 7301 | This Site ID does not have FairPlay Streaming service. |
| 7302 | Cannot find public key of the site ID for FairPlay Streaming. |
| 7303 | Invalid FairPlay Streaming key for the Site ID. |
| 7304 | Failed to create FairPlay Streaming license. |
| 7305 | FairPlay Streaming SPC value is Null. |
| 7306 | FairPlay Streaming Device ID is Null. |
| 7308 | FairPlay assetId is invalid. |
| 7315 | Failed to get FPS server certificate file. |
| 7316 | Failed to decrypt Spc with RSA. |
| 7317 | FairPlay Spc data is invalid. |
| 8002 | Custom Error. Contains error code and message returned from callback page for user authentication. (JSON format) {“ERROR”:“custom error code”, “MESSAGE”:“custom error message”} |
| 8004 | Invalid nonce value. |
| 8006 | Invalid XML data from callback page. |
| 8701 | Failed to access Content Usage Info URL. |
| 8705 | Invalid URL for Content Usage Info. |
| 8706 | Failed to decrypt data from Content Usage Info URL. |
| 8707 | Invalid start or end datetime for playback period. |
| 8708 | Invalid datetime format for playback period. |
| 8709 | Start of playback period should be earlier than end of the period. |
| 8710 | Start of playback period has not come yet. |
| 8711 | Playback period is over. |
| 8712 | Invalid HDCP setting. |
| 8715 | Invalid CGMS-A setting. |
| 8716 | Invalid APS setting. |
| 9001 | Missing request parameter. |
| 9999 | Unsupported mode. |